PURPOSE OF POSITION:

The candidate will play a pivotal role in managing the actual vs. planned adherence of routes by making use of tracking software, pro-active communication to customers in terms of expected delivery times, resolving customer queries and driver interaction.

SUMMARY OF KEY JOB OUTPUTS / KEY PERFORMANCE AREAS (KPA’S):

EXPERIENCE WE’RE LOOKING FOR:

DESIRED SKILLS THAT WILL BE BENEFICIAL:

• Route optimization
• Communication
• Computer literacy
• Collaborative decision-making
• Well thought out & planned decision making
• Problem solving orientation.

EXPERIENCE REQUIRED:

As this is an internship position, no work experience or formal qualification is required (prior work experience in the Logistics/Supply chain industry or Logistics/Transport study completion would be beneficial).

Exposure and intermediate understanding of Microsoft and relevant programs.

QUALIFICATIONS REQUIRED:

Matric

PACE & VARIETY OF ACTIVITIES:

• Pro-actively involved in problem solving.
• Organised individual, work within specific boundaries.
• Medium paced environment.
• Understanding business processes & development solutions.

FOCUS:

• Results focus.
• Idea generation, innovative and creative problem solving.
• Rapport and relationship building focused on achieving results.
• Attention to detail.
• Providing customers with a friendly and professional update of delivery statuses.

DECISION MAKING:

• Problem solving orientation.

COMMUNICATION & COLLABORATION:

• Extroverted, confident, enthusiastic, persuasive.